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Author Topic: HTC Vivid ringtone & notification problem.  (Read 10457 times)
Army_FL
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« on: March 03, 2011, 03:09:24 PM »
Whats up guys, I'm having a problem with the HTC Vivid not applying the ringtones or the notification sounds I pick, It always uses the default sound. How do you fix this?

Thanks.
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abejita
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« Reply #1 on: March 07, 2011, 09:33:06 PM »
I am having the same issue, which is why I joined this forum. I'll be watching to see if someone has an answer for you.
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chief82
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« Reply #2 on: March 07, 2011, 09:51:43 PM »
i haven't had any problems with that.  are you trying to save the default or custom ringtones.  try this for custom.

On your SD card create folder media/audio/notifications/ringtones/alarms.  put them all in the alarms folder.  this also bypasses the 300kb for me.
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abejita
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« Reply #3 on: March 07, 2011, 11:57:07 PM »
I am trying to save custom ringtones. I was successful saving a custom ringtone as the default...but now it won't let me save an additional custom ringtone for one of my contacts. I'll try the folder. Thanks!

eta: I tried this and am still having the same issue.
« Last Edit: March 08, 2011, 12:08:18 AM by abejita » Best Screen Protector
chief82
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« Reply #4 on: March 08, 2011, 01:43:36 AM »
ummm. one last thing that I know of.  try personalize<personalize sound change them and then try your contacts.  if not, will do some research. Undecided
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abejita
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« Reply #5 on: March 08, 2011, 09:23:38 AM »
tried this too and still having the same issue.

I do appreciate your help.

also, I don't know if this helps any or not. Out of curiosity, I tried to do this same scenario with ringtones that came with my phone and I can't do that either. I choose ringtone A as my default and then tried to change the ringtone for a single contact. I choose ringtone B, select ok, and then I am taken back to the contact's main page and it is indicated that the ringtone is the default, ringtone A.

mary
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Khassy
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« Reply #6 on: March 08, 2011, 11:22:17 AM »
Have you tried powering off the phone and pulling the battery for 30-60 seconds?
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abejita
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« Reply #7 on: March 08, 2011, 11:07:41 PM »
I did. I also contacted HTC and they got back with me very quickly suggesting also to remove the battery. I told them that this did not work and I will report back if they have any further suggestions.
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kmbrewcrew
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« Reply #8 on: March 12, 2011, 03:43:57 PM »
Ok, i don't know why this is, but this is what worked for me...

I could not change the ringtone for a contact that was not linked to another account somehow.  Contacts linked to facebook worked great.  So, what i ended up doing was exporting all of my contacts from outlook, and then importing them into my gmail account.  i then synced the phone to the gmail account, essentially showing the phone two accounts with the same people.  The phone linked the two accounts together, thus having all of my contacts that were not linked to facebook linked to another account.  After doing this, I could change ringtones.

pain in the rear, but it worked...
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kathiburg
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« Reply #9 on: June 11, 2011, 11:48:31 PM »
how do you keep the volume from being turned down accidentally  all the  time. i  keep missing  phone  calls cause the volume button on the  side keeps  getting turned all the  way down.
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Bluecham
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« Reply #10 on: June 12, 2011, 07:41:57 AM »
Please don't post the same question multiple times throughout the forum. You have already posted 2 threads about this question.  Someone will answer when they can. Thanks.
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kathiburg
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« Reply #11 on: June 12, 2011, 09:54:08 PM »
sorry ive never posted anything ever before and i was just trying to figure it out didnt mean to mess everything up and bother you with the same question and as i feared no one has answered yet and there is probably no way to fix my problem anyway
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Lewbie
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« Reply #12 on: August 10, 2011, 01:09:35 PM »
I created the folder media/audio/notifications/ringtones/alarms on the SD card, and copied all of my custom ringtones in the alarms folder.  The result is still the same as before I did this, i.e. the custom ringtone for various contacts shows as changed and indeed it is as long as I do not power off and then power on.  When I do the latter the custom ringtones go back to "default".  Does the phone read from SD card 1st?  Any other suggestions are greatly appreciated.  And now when I try to select a custom ringtone there are duplicate ringtones available from which to choose. H-E-L-P.
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chief82
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« Reply #13 on: August 10, 2011, 02:54:23 PM »
Quote from: Lewbie on August 10, 2011, 01:09:35 PM
I created the folder media/audio/notifications/ringtones/alarms on the SD card, and copied all of my custom ringtones in the alarms folder. 

think copying might be your problem.  move them all to the alarms folder.....
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Lewbie
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« Reply #14 on: August 10, 2011, 03:53:32 PM »
Quote from: chief82 on August 10, 2011, 02:54:23 PM
Quote from: Lewbie on August 10, 2011, 01:09:35 PM
I created the folder media/audio/notifications/ringtones/alarms on the SD card, and copied all of my custom ringtones in the alarms folder. 

think copying might be your problem.  move them all to the alarms folder.....

I resolved the problem.  Here's how.  Went to Best Buy (where I got the phone).  They said that it doesn't matter where the ringtones are.  The key is that after selecting the ringtone for the contact to then select EDIT and then SAVE.  Then we powered off and then on and lo and behold the ringtone associations were still there!  Smiley
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